We are in the business to serve and satisfy our customers. We are committed to working closely with our customers and distributors to understand and anticipate their needs in order to help them accomplish their objectives.
Outsourcing Kit available upon request.
The kit includes the following documents:
- Customer Questionnaire. In order to provide you with products that best meet your needs and with the most effective and efficient service possible we would like to ask a few questions so that we may understand your requirements. Please take a few minutes to complete this informative survey and email to firstname.lastname@example.org or fax at 510-657-8144.
- Customer Profiles. Setup your customer profile in our eBusiness program database. The program is where SilicaStar and customers come together to optimize compliance, integrate processes, eliminate disconnects, and prevent quality issues.
- Strategic Alliance Scheme (Presentation Slides). If you are looking for partnership with SilicaStar and strategic alliance with manufacturers in China. Please review the outsourcing scheme, prepare your outsourcing objective document, email the document at email@example.com.
- Customer Satisfaction Survey. If you recently ordered products from us, please help us do the job you deserve - the best possible! As a valued customer, how you rate our work is the most important information we can get. We'd really appreciate it if you would take just a few minutes to respond to the handful of questions.